The Digital Edge in Education: Harnessing ICT for Optimal School Management

Abstract

Ngmenkpieo F, Tseer T and Chirani F

In the rapidly evolving digital landscape of today, a notable transformation towards digitalization is observed across diverse domains. While numerous research endeavours have scrutinized the utilization of Information and Communication Technology (ICT) within educational contexts, scant attention has been directed towards comprehending the extent of ICT integration within school management processes, particularly by head teachers within the distinctive locality of Wa Municipal. This study, therefore, rigorously investigates the integration of ICT in school management, focusing explicitly on the perspectives and practices of head teachers within the geographic confines of Wa Municipal, Ghana. Employing an explanatory sequential design within a mixed methods framework, data was meticulously collected from 252 participants through the administration of structured questionnaires and targeted interview guides. The exhaustive analysis of the amassed data uncovers a discernible optimistic trajectory, illustrating active adoption and gradual integration of ICT within the tapestry of school management practices by head teachers. However, this ascent is punctuated by formidable impediments, notably encompassing deficiencies in formal ICT training and expertise, financial limitations, suboptimal internet infrastructure, erratic power supply, and non-intuitive ICT tool interfaces. In spite of these challenges, this study staunchly highlights the transformative potential of ICT, positing it as a powerful enabler for streamlining administrative procedures, enhancing communication efficacy, and elevating the overall operational efficiency in the domain of school management. The research findings resoundingly advocate for targeted training initiatives, infrastructural enhancements, and the design and adoption of user-centric ICT tools as pivotal strategies to capacitate head teachers, thus propelling the seamless integration of ICT within school management. Such integration, in turn, holds promise for cultivating an enriching and conducive scholastic milieu, aligning with contemporary paradigms of effective educational administration.

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