Quality of Work-Life and its impact on Performance of Health Care Providers with Effect on Organizational Outcome: A Review of Contemporary Literatures
Abstract
Partha Lodh and Dr Saileswar Ghosh
QWL is a broad term and applicable in different fields including health care sector. With regular opening of new dimensions in health care delivery system, both in curative and diagnostic aspect, and associated increase in complexity in delivering adequate and quality care to the patients, proper and in time estimation of problem and immediate formulation of its solution is now an urgency, particularly in a developing country like India, which after globalization is a popular destination for health care tourism. Doctors and also other health care employees are heart of a health care provider unit and entire system is totally dependent on their performance. It is therefore, highly essential to frame a homogeneous policy to provide health care providers, doctors in particular, adequate scope to maintain their work life balance, to enjoy work satisfaction and conductive work environment and also to achieve career fulfilment and proper recognition which in tern is reflected in better organizational performance. This study deals with recent reviews in reputed journals to update recent developments in regard of changes in work place atmosphere and policy framing with its impact on doctors and other health care workers and also on organizational performance.